Redwood Shores Health Center
The Redwood Shores Health Center (RSHC) is committed to providing high-quality, comprehensive care to patients of all ages. RSHC is part of the Palo Alto Medical Foundation (PAMF), recognized for our excellence, innovation and caring.
We strive to meet the health care needs of families and all our patients with same-day appointments, extended hours and an extensive referral list of specialists and subspecialists.
Redwood Shores Health Center
290 Redwood Shores Parkway
Redwood City, CA 94065-1173
Main phone: 650-598-3160
Google Map | Directions between Redwood Shores & Redwood City Centers
Operating Hours
Monday through Friday, 7 a.m. to 6 p.m.
Saturday, 9 a.m. to 12 p.m. and 1 to 4 p.m. for urgent appointments only
Lab Hours
Monday through Friday, 7 a.m. to 5:30 p.m.
Saturday, 9 a.m. to 12 p.m. and 1 to 3:30 p.m.
Radiology Hours (Mammography Services Only)
Monday and Wednesday, 8:30 to 11:30 a.m. and 1:45 to 4:15 p.m.
General Ultrasound
Appointments available: 7 a.m. to 12 p.m.
Cardiac Ultrasound (Echo)
Appointments available: 1 to 5 p.m.
Phone Number: 650-853-2955
Please specify if you would like your mammogram scheduled at PAMF's Redwood Shores Health Center or Palo Alto Clinic. All other radiology services are performed at PAMF's Redwood City Center.
Map and directions to the Redwood Shores Health Center
RSHC is located at 290 Redwood Shores Parkway in the Marketplace shopping center in Redwood Shores. From the Holly Street exit on Highway 101, follow the signs east to Redwood Shores Parkway. The Center is on the right near Nob Hill.
Directions between Redwood Shores and Redwood City clinics
(Acrobat File)
Scheduling an Appointment
To schedule an appointment, call 650-598-3160.
Monday through Friday, 7 a.m. to 6 p.m.
Saturday, 8 a.m. to 12 p.m.
If you must cancel your appointment, please call 650-598-3160. Please give us as much notice as possible when you must cancel your appointment, at least 24 hours in advance, so that we may accommodate other patients.
Appointments
RSHC is committed to offering you an appointment with your personal physician on the day of your choice whenever possible. You may also choose to schedule an appointment for a later date if it is more convenient for you. There are several ways you can help us meet your appointment needs:
- New patients should arrive 15 minutes prior to their first scheduled appointment in order to allow time for our staff to obtain necessary personal and insurance information.
- Please bring your health insurance card with you for every visit.
- It is important to inform the registration staff of changes in name, address, phone number or insurance.
- Call early in the day: If you would like a same-day appointment we will be better able to meet your needs.
- Request an appointment for early in the day: Our greatest demand for urgent appointments tends to come later in the day. If you can schedule non-urgent appointments for the morning or early afternoon, it will be easier for us to accommodate you.
- Bring current medications to each visit. Please bring any medication that you are currently taking so that the doctor can have a complete understanding of your medical needs.
- Schedule non-urgent appointments on a day other than Monday: Mondays are generally our busiest day.
- Schedule your visits with your primary care physician (PCP): Whenever possible please schedule your visits with your primary care physician. Receiving your care from a physician who knows you and your health care concerns will provide you with the best health care possible.
- Arrive on time for your appointment: Please call ahead if you will be late or need to cancel so we can adjust our schedule and better accommodate all of our patients.
- Please bring all of your prescription medications to each appointment, or bring a list of their names, doses and how often you take them. Please include over-the-counter and alternative or complementary medicines, herbs and supplements.
Urgent Needs: 650-598-3160
A physician is always on call, but please reserve your calls for emergencies. Clinic operators can reach the on-call physician 24 hours a day. Unless the problem is life threatening, please call us before going to an emergency room or another health care facility.
Life-Threatening Emergencies: 911
Prescription Medication Refills
Please call the pharmacy where your medication was dispensed to request a refill. The pharmacy will call us and we will respond. If you have a specific question about a refill that you cannot address directly to the pharmacy, please call our reception desk at 650-598-3160. If you need to renew your prescription, consider logging on to PAMFOnline (if already enrolled) to request your prescription renewal online. If you are not enrolled find out how to register at www.pamfonline.org. We do not process prescription refill requests on Saturday except for urgent needs. Your physician will usually renew your prescription within two to three business days.
Referral to Specialists
For most medical problems you should see your provider first. If the concern requires specialist referral, your primary care provider will make the referral and help to arrange your appointment if necessary. For the following three concerns, you may call the specialty department directly without a referral: Podiatry (foot care); Ob/Gyn (for pregnancy care); and Eye (for vision problems or routine eye examinations).
Health Care Education: 650-614-3200
The Palo Alto Medical Foundation's (PAMF) Community Health Resource Centers (CHRC) are located at the Palo Alto Clinic and Fremont Center. Registered nurse health educators and trained volunteers are available to help visitors use the health centers' many resources to find reliable information. The Centers are open to PAMF patients and other members of the community, and services are provided at no cost.
We encourage you to visit our award-winning Web site. It has a large array of information about PAMF, our staff, health education classes, our recommendations for a variety of medical concerns and preventive care, and articles we've written on many health topics. It has links to other Web sites that we review for quality and accuracy. We continuously supplement and review information on this Web site to keep it up to date. Visit our health information section...
Special Information for Our Patients with HMO or PPO Insurance
Since you have chosen PAMF as your primary medical group (thank you!), you are required by your medical insurance to obtain all needed care through us. If we are unable to provide care that you need at PAMF, your physician here can request authorization for care from outside providers. Such care must be authorized in advance and in writing by our PAMF Utilization Management department. Your physician will submit this request, and then you will receive an answer on your approval status.
Communicate with Us Electronically through PAMFOnline
We invite you to sign up for PAMFOnline, our secure and private electronic tool, so that you may view key components of your medical record and communicate with us through e-mail. Some services are free for all our patients; other services require a modest annual fee. Visit our Web site at PAMFOnline.org to sign up for this service or discuss with your provider.
Thank you for choosing to obtain your health and medical care through the Redwood Shores Health Center of the Palo Alto Medical Foundation. We look forward to working with you to maintain and improve your health.