This page should be for non-urgent matters only and contain no personal medical information. The usual response time is between three to five business days.
If you prefer, you can also call one of our two help lines and leave a message -- usually someone will respond to you within three to five business days. About a Bill 650-812-3838
The Address (to send payments) is: Palo Alto Medical Foundation P.O. Box 10,000 Palo Alto, CA 94303-0985 Main clinic number: 650-321-4121
About a Doctor or Service 650-853-2939 Any complaints about a physician can also be made to the Medical Board of California (800) 633-2322. This board is the only authority to take disciplinary action against a practitioner's license (Civil Code Section 43.96)